Effective for UK Users
Issued by Fonveton Software and Agency Services Industry and Trade Limited Company
Trading under the brand name: Penta Creative
1. Introduction
This Privacy Notice explains how Fonveton Software and Agency Services Industry and Trade Limited Company, trading as Penta Creative, collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Although our head office is located in Istanbul, Türkiye, this website and our services targeting the UK are governed by UK data protection laws. All references to "we", "us", or "our" refer to Fonveton Software and Agency Services Industry and Trade Limited Company, operating under the Penta Creative brand.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
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Full name and contact details (email, phone number, address)
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Business details (company name, job title, etc.)
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IP address and browser/device data
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Messages and submissions through our contact forms
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Website usage data via cookies or similar technologies
3. How and Why We Use Your Data
We process your personal data for the following purposes:
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To deliver, manage, and improve our digital services
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To respond to your inquiries and provide customer support
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To process payments and manage billing
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To comply with legal obligations
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To send you relevant communications and updates (only with your consent)
Legal bases for processing your data include:
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Performance of a contract
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Legitimate interests (e.g., service optimization)
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Compliance with legal obligations
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Consent (when explicitly given)
4. Sharing and Transfers of Personal Data
We may share your data with:
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Domain registrars, license providers, SSL and hosting service providers
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Payment gateways and financial institutions
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Third-party email and CRM platforms
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Analytics and digital marketing service providers
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Legal or regulatory authorities, if required by law
If your data is transferred outside the UK, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect it.
5. Data Retention
We retain your data only as long as necessary:
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Contact form data: up to 2 years
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Cookie/analytics data: up to 26 months
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Billing and contract data: up to 6 years (legal requirement)
Once the retention period expires, your data is securely deleted or anonymized.
6. Your Rights Under UK GDPR
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion (“right to be forgotten”)
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Restrict or object to processing
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Request data portability
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Withdraw your consent at any time (where applicable)
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File a complaint with the UK Information Commissioner’s Office (ICO)
To exercise these rights, please contact us using the information below.
7. Contact Information
If you have any questions about this Privacy Notice or wish to exercise your data rights, please contact us:
Fonveton Software and Agency Services Industry and Trade Limited Company
Trading as Penta Creative
📧 [email protected]
8. Updates to This Notice
We may update this Privacy Notice from time to time. The latest version will always be available on our website. We encourage you to review it periodically.